We are committed to providing products and services that meet or exceed our customers’ expectations.
In order to effectively carry out this policy, we make the following commitments:
TO BE CUSTOMER FOCUSED. We understand our customers’ needs and track their level of satisfaction.
Quality should be incorporated into every product and process and is the responsibility of every employee.
CONTINUAL IMPROVEMENT. We strive for continuous improvement of our designs, processes and overall quality management system.
FACTUAL APPROACH TO DECISION MAKING. We establish measurable quality objectives that clearly indicate the level of continuous improvement required.
LEADERSHIP AND TEAMWORK. We keep all employees informed about our direction and quality objectives and help one another to be positive and make positive changes.
FAIRNESS. We balance and thus satisfy the needs of our customers, employees, sub-contractors, suppliers and stockholders.